These Terms & Conditions ("Terms") govern your use of Alfa Trigger (the "Service"), provided by Alfa Trigger, Catania, Sicily, Italy ("we", "us"). By creating an account you accept these Terms. Please also read our Privacy Policy.
1. Important: not financial advice
Alfa Trigger provides automatically generated trading signals for information and education only. Nothing in the Service is investment, financial, tax or legal advice, or a recommendation to buy or sell any asset. We are not a licensed investment firm or financial adviser and we do not manage funds or execute trades for you.
Trading foreign exchange (Forex), gold and cryptocurrencies is highly speculative and carries a high risk of losing some or all of your capital. Forex and gold are often traded with leverage (for example through CFDs, futures or margin accounts), which magnifies losses as well as gains and can cause losses that exceed your deposit. Signals can and do result in losses. Past performance, including the track record shown on our website, does not guarantee future results. You alone decide whether to trade, and you are solely responsible for your decisions and their consequences. Only trade with money you can afford to lose.
2. The Service
The Service scans selected Forex, gold and cryptocurrency markets, generates signals with entry, stop-loss and target levels, and publishes them on your dashboard and, if you connect it, on Telegram. Signals are issued only during set trading sessions and are limited to a set number per day, so there may be days with few or no signals. We aim to keep the Service available but do not guarantee uninterrupted availability, timeliness or accuracy of signals or market data. We may improve or change features, markets and limits from time to time.
Signal levels and results are calculated from third-party market data: cryptocurrency prices from Binance, Forex prices from Yahoo Finance, and gold prices from COMEX gold futures (GC=F) via Yahoo Finance. This data may be delayed or interrupted and can differ from the prices, spreads and trading hours of your own broker or exchange; in particular, gold futures usually trade a few dollars above spot gold (XAU/USD). Always check levels against your own platform before trading.
3. Account
- You must be at least 18 years old and provide a valid e-mail address that you control.
- One person may hold only one account. Creating multiple accounts, for example to obtain repeated free trials, is not allowed.
- Keep your password confidential. You are responsible for activity under your account.
- Signals are for your personal use only. You may not resell, republish or redistribute them (including in public or paid groups) without our written permission.
- You must not attempt to disrupt, overload, scrape or gain unauthorised access to the Service.
4. 7-day free trial
New accounts receive a free trial with full access for 7 days from registration. No payment details are required for the trial, and the trial ends automatically without any charge. To continue after the trial, you can subscribe to a paid plan.
5. Paid plans and recurring billing
- Pro Monthly: €29 every month.
- Pro Quarterly: €69 every three months.
Prices include any applicable VAT unless stated otherwise at checkout. Card payments are processed securely by Stripe; we never see or store your full card details.
Plans paid by card are recurring subscriptions: they renew automatically at the end of each period, and the price of the plan is charged to your payment method until you cancel. If a renewal payment fails, Stripe may retry it; if it cannot be collected, Pro access ends at the end of the paid period. We will give you notice in advance before any price change applies to your subscription, and you may cancel before it takes effect.
If you pay with cryptocurrency (USDT), the payment covers a single plan period and does not renew automatically. Access is activated after we confirm the payment on the blockchain.
6. Cancellation, at any time
You can cancel your subscription at any time, without giving a reason, in a few clicks: go to Upgrade → Manage billing, which opens Stripe's secure customer portal. You can also ask us to cancel by writing to @AlfaTriggerSupport_bot / [email protected]. After cancellation, no further payments are taken and you keep Pro access until the end of the period you have already paid for.
7. Refunds and your right of withdrawal
14-day right of withdrawal (consumers in the EU/EEA): you may withdraw from your first paid subscription within 14 days of the payment, without giving a reason, by writing to @AlfaTriggerSupport_bot / [email protected] with a clear statement of your decision (you may use the EU model withdrawal form, but you do not have to). We will refund the payment within 14 days of receiving your request, using the same payment method you used, unless you expressly agree otherwise.
Other refunds: the Service is a digital service delivered immediately. Outside the withdrawal period above, payments for the current period, including automatic renewals, are not refundable, and partial periods are not refunded when you cancel, except where required by law or where the Service was unavailable for a significant part of the paid period because of a fault on our side. This does not affect your statutory rights as a consumer.
8. Signal results and track record
Results shown on the website are calculated automatically from the signals' published levels and market prices, under stated assumptions (for example, the order in which levels were reached within a candle). They are hypothetical, do not include fees, slippage or funding costs, and may differ from results you would have obtained.
9. Liability
To the extent permitted by law, we are not liable for trading losses, lost profits or any decision you make based on the Service. Our total liability in connection with the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. These limitations do not apply to liability for intent or gross negligence, to death or personal injury, or to any liability that cannot be limited or excluded under applicable law, including your mandatory rights as a consumer.
10. Suspension and termination
We may suspend or close accounts that breach these Terms, for example by abusing free trials or redistributing signals. You may stop using the Service and ask us to delete your account at any time by writing to @AlfaTriggerSupport_bot / [email protected].
11. Changes to these Terms
We may update these Terms for valid reasons, such as changes to the Service or to the law. We will notify registered users of material changes at least 30 days in advance; if you do not agree, you may cancel before the changes take effect.
12. Governing law and disputes
These Terms are governed by the laws of Italy. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring proceedings in the courts of the place where you live. Before taking formal action, please contact us at @AlfaTriggerSupport_bot / [email protected]; we will try to resolve any issue quickly and fairly.